Don't see your question? Write to us at general@ei-ls.com.
U.S. orders ship within 1–2 business days and arrive in 3–5 business days via UPS Ground. Expedited and next-day options are available at checkout. International orders take 7–14 business days.
Yes — complimentary U.S. shipping on all orders over $150. Below that, ground shipping is a flat $8.
We accept returns and exchanges within 30 days of delivery for any unworn piece in original condition. Returns are free within the U.S. — we email a prepaid UPS label.
Pieces marked "Final Sale" cannot be returned or exchanged. Everything else is fully returnable.
Yes, to Canada, the United Kingdom, the European Union, and Australia. International duties and taxes are collected at checkout — no surprise fees on delivery.
Our sizing follows U.S. standard sizing with a slightly generous fit. Every product page includes a detailed size guide with measurements in both inches and centimeters.
All Evelyn & Iris pieces are designed and sewn at our studio in Nauvoo, Alabama, by four full-time makers. Fabrics are sourced from named mills in Italy and Portugal.
Yes — free lifetime mending on every piece. Email general@ei-ls.com and we will send a prepaid shipping label.
Hand-wash in cold water with a wool-safe detergent, press water out gently (do not wring), and lay flat to dry. Our full care guide is in The Journal.
Of course — by appointment. Email us a few dates that work and we will set aside a quiet hour for you.
We work with a small number of carefully chosen partners. Inquiries to general@ei-ls.com.
Yes. Mailers, tissue, and hangtags are all recycled or FSC-certified, and fully curbside recyclable.
